If you feel that you have met the above requirements, you can submit a request once again at the AT&T Device Unlock Portal. If the device was activated with a service commitment or installment plan, your account must be active for at least 60 days, with no past due or unpaid balance.If you performed an early upgrade, you must wait the 14-day buyer’s remorse period before you can request to unlock your previous device.The device is not currently active on a different AT&T customer’s account. ![]()
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